Our privacy policy

Last revision made on December 29, 2023

Wowledge's purpose is to empower HR teams with the know-how to assess, develop, implement, and ultimately advance their HR Programs. You have trusted us with a big responsibility, and we are committed to upholding a high standard when it comes to our privacy practices.

This Privacy Policy explains how Wowledge (“Wowledge,” “we,” “us” or “our”) collects, uses and discloses your information and content when using our Website (the “Site,” “System” or “Platform”) and other online products and services that link to this privacy policy (collectively, the “Service”). By using the Service, you consent to our collection, use and disclosure of your personal information and content as described in this Privacy Policy.

1. Highlights of the service

As a collaborative knowledge platform where Experts and Members access and contribute information and tools on a variety of HR and People related subjects, you can see, create or edit Article Documents referred to as “Content”. When you create or edit Content, it automatically becomes visible to all Members of the Service and a registry of your specific contribution is logged into the History page of every Article Document to help provide proper attribution to you (if desired) and control the quality of the Content and proper behavior of our Members.

2. Modifications

We may change this Privacy Policy from time to time. If we make changes, we will notify you by revising the date at the top of this policy and, in some cases, provide you with additional notice via an email notification. We encourage you to review this Privacy Policy periodically to stay informed about our practices and the ways we are ensuring your privacy.

3. Collection of information

Information you provide

We collect information you directly give us. For example, we collect information about you when you sign up for our Service, create or edit Content, share certain types of Article Documents through social media, provide advice for us about the Service or otherwise communicate with us. The types of personal information we may collect include your email addresses, name, company, organization size, function, industry, and any other information you choose to provide. If you choose not to provide certain information, we may not be able to provide the Service to you or certain features of the Service may be unavailable or work differently.

Information we collect from your Service selections

When you access or use our Service, you might make selections of Content, features, and benefits. We use this information for the appropriate delivery and operation of the Service and your personalized User experience, track the limits of your Membership type, and for analytics and product improvement purposes. This information includes logging information about your selection of Program or Topic Packages, Article Documents, Bookmarks, Access Member Invites, and Wows Pledges.

Information we collect automatically

When you access or use our Service, we automatically collect certain information about you. This information includes:

Log Information: We log information about your use of the Service, including access times, location information, pages viewed, and the page you visited before navigating to our Service. We use this information for analytics and product improvement purposes.

Location Information: We may collect information about the general location of your Internet Service Provider based on your IP Address.

Information Collected by Cookies and Other Tracking Technologies: We use various technologies to collect information, and this may include cookies and web beacons. Cookies are small data files stored on your hard drive or in device memory. Web beacons (also known as “tracking pixels”) are non-visible electronic images. These technologies are used for analytics and product improvement purposes, such as seeing which areas and features of our Service are popular and determining whether an email has been opened and acted upon. For more information about cookies, and how to disable them, please see “Your choices” section below.

4. Use of information

We may use information about you for various purposes, including to:

Provide, deliver, maintain, test and improve our Service; (i) Send you technical notices, updates, confirmations, security alerts and support and administrative messages; (ii) Monitor and analyze trends, usage and activities in connection with our Service and improve and personalize the Service; (iii) Detect, investigate and prevent any suspected breaches of our Terms of Service or Privacy Policy; and (iv) Link or combine with information we get from others to help understand your needs and provide you with better service.

5. Storage of information

The information you provide to Wowledge is encrypted and stored on servers operated by Google Cloud. We take measures to protect information about you from loss, theft, misuse and unauthorized access, disclosure, alteration and destruction, but we cannot guarantee that our system and security mechanism are infallible.

We also seek to minimize the data we keep. Your personal information is stored only as long as necessary to accomplish the purposes described in this Privacy Policy. You may close your account at any time via “Account Settings” when you are signed into your account. Nevertheless, any Content contributions you might have made up to that point will be maintained as part of the overall Content of any Article Document as well as the corresponding History entries. In addition, Google Cloud and other service providers that we may use to store information may have their own data backup and retention policies.

Subscription and payment information

We use a third-party service provider to manage credit card processing, and your credit card information is transmitted directly to the third-party service, Stripe. This third-party processing service may have their own data backup and retention policies (please refer to https://stripe.com/privacy).

6. Sharing of information

We may share aggregated, de-identified or non-personal information about you or Content you have submitted to the Service as follows or as otherwise described in this Privacy Policy:

With other Members of the Service by automatically adding your contributions or edits (text, images, and website links) as part of Article Documents.

We may also share information (which may at times include personal information) about you as follows:

In response to a request for information if we believe disclosure is in accordance with any applicable law, regulation or legal process, or as otherwise required by any applicable law, rule or regulation; If the content of an Article Document (text, image, or website link) can reasonably be considered illegal or unlawful (or we have a good faith belief that it is being used to engage in, encourage or promote such activities), in which case we may share your identity and other information with proper authorities; If we believe that doing so is reasonably necessary or appropriate in order to protect the rights, property and safety of Wowledge, our Members and/or others; and with your consent or at your direction, including if we notify you through our Service that the information you provide will be shared in a particular manner and you provide such information.

Note that if you choose to include information about you in any contribution or edit to Article Documents in the form of text, images, or website links, that information will be visible to Wowledge members. We suggest that you do not include any identifiable information about you in Article Documents or any other Content. Also, please note that if you or other Members choose to share certain Article Documents through a third party, such as LinkedIn, Twitter, or an email client, any further collection and sharing of that information by such third party or its members will be governed by that third party’s privacy policy, and we cannot control what any third party does with any information that is shared with such parties.

7. Other websites or links

The Service contains links to other websites in the form of “Referenced articles and tools” and “Related products, services and providers” within Article Documents that have been uploaded by Members. We are not responsible for the privacy practices or the content of such third-party websites.

8. How we respond to subpoenas from courts

If a court asks us to disclose your identity, we may be compelled to do so to the extent possible. If we receive a subpoena or court order requesting that we disclose your information, we will attempt to contact you, if feasible, before we disclose any information to give you time to fight the subpoena in court. In the United States, for example, you may be able to fight the subpoena on the basis that it violates your First Amendment right to speak anonymously.

9. Out-of-state and international members

Wowledge is based in the State of Texas in the United States of America (“USA”) and the information we collect is governed by State and USA law. By accessing or using the Service or otherwise providing information to us, you consent to the processing and transfer of information in and to the USA and other countries. Information shared in accordance with this Privacy Policy may be disclosed to overseas recipients located in the United States and other countries. This may include disclosures to overseas recipients, including countries that do not have laws that protect personal information in the same manner as the USA.

Regardless of your place of residence, your use of the Service is governed by the law of the State of Texas, USA. Wowledge makes no representations that the Service is appropriate for use in other locations or are legal in all jurisdictions. Those who access or use the Service from other locations do so at their own risk and are responsible for compliance with local law. You consent to the transfer and processing of your data in the USA.

10. Analytics services provided by others

We use Google Analytics to monitor website traffic. Their analytics service may use cookies, web beacons and other technologies to collect information about your use of the Service, including your IP address, activity on the Site, and conversion information. This information may be used by us and others to, among other things, analyze and track data, determine the popularity of certain features and better understand your online activity. Website visitors who do not want their visit data reported by Google Analytics can install the Google Analytics opt-out browser add-on. This add-on instructs the Google Analytics JavaScript running on websites (ga.js, analytics.js, and dc.js) to prohibit sending visit information to Google Analytics. Additionally, visitors that have installed the opt-out browser add-on are not exposed to Content Experiments. If you want to opt-out of Analytics for the web, visit the Google Analytics opt-out page and install the add-on for your browser (https://tools.google.com/dlpage/gaoptout).

11. Your choices


Your Member Account at Wowledge.com is private and only you can see your “Account Profile” and how you pledge your preference on Article Documents. However, the Wows you earn while contributing on an Article Document and your Membership Status are publicly displayed in the main page of the document if you are a “Top Creator” of that specific Article Document. Other public information associated with your activity is included in the History pages of each Article Document you contribute to or edit and you elect whether to display your actual name or a randomly assigned User ID for proper attribution of your contributions. You can also elect to upload an image to be displayed next to your profile name or User ID in the main page of an Article Document if you are a Top Creator for that Article Document. Displaying your profile name and no image is the default setting when first creating a Member Account, which you can manage as part of your Account Profile in Account Settings electing to change to your User ID if desired.

Account Information

If you wish to close your account, you might do so at any time via “Account Settings” when signed into the Service. Note that we may retain certain information as required by law or for legitimate business purposes as may be necessary to fulfill the purposes identified in this Privacy Policy. We may also retain cached or archived copies of information about you for a certain period of time.


Most web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your web browser to remove or reject browser cookies. Removing or rejecting browser cookies does not necessarily affect third party flash cookies used in connection with the Service. To delete or disable flash cookies visit www.adobe.com/products/flashplayer/security for more information. Please note that if you choose to remove or reject cookies, this could affect the availability and functionality of the Service.

Contact information

Questions about this Privacy Policy or any privacy issues should be sent using the Contact us form.

Wowledge, LLC
5900 Balcones Drive,
STE 12735
Austin, TX 78731
United States