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The initial step is to define what will ultimately be the target for leaders' development. Competencies are clusters of job skills and behaviors that contribute to job success. In the context of leadership development, competencies are commonly used as benchmarks for both superior performance and assessments for the development needs of current executives.
Conducting interviews with the CEO, President, C-suite/functional leaders, and if possible, members of the Board of Directors helps to confirm attributes of the desired organizational culture and ascertain the differentiating capabilities of top performers in each executive role. Special attention should be paid to current or previous incumbents in each role who:
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