Purpose

This document provides an interview preparation checklist and user interview guide designed to support HR teams and other professionals in planning and conducting effective user interviews following a human-centered design approach. These tools aim to streamline the interview process, from identifying the right participants to post-interview analysis, ensuring insights are gathered efficiently and ethically. Utilizing this document allows for aligning research efforts with broader project goals, leading to actionable insights that inform human-centered design initiatives.

How to use this document

1. Prepare for Interviews: Begin by reviewing the User Interview Prep Checklist to ensure all logistical and preparatory steps are accounted for. This includes defining roles, recruiting participants, and setting up recording tools.
2. Leverage the Interview Guide: Use the provided Interview Guide as a framework to structure conversations with interviewees. Customize sections such as goals, introductory remarks, and specific questions to suit your project’s objectives and target audience.
3. Focus on Clarity and Consent: Ensure participants understand the purpose of the interview and provide explicit consent for recording and use of their insights. This fosters trust and creates a safe space for open dialogue.
4. Utilize Post-Interview Tools: Schedule a debrief session immediately following the interview to document key insights, quotes, and observations. Leverage tools like AI transcription services to enhance accuracy and efficiency in note-taking.
5. Iterate and Refine: Use the findings from initial interviews to refine the guide and process for subsequent sessions. Tailor questions based on emerging themes and gaps identified in earlier conversations.
   
   

User interview prep checklist

Pre-Interview Checklist

☐ Identify