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Having the ability to track and observe the execution and impact of a succession management process is of tremendous benefit to the top leadership of a company. It provides insights into the sustainability of an experienced and highly qualified cadre of executive and critical role replacements who can continue to grow and effectively lead the organization in the face of inevitable departures of incumbent leaders. Three types of metrics create a comprehensive process and outcome measurement strategy.
Efficiency metrics indicate the extent to which the process itself is operating as productively as designed and tends to focus on compliance. The prior period’s results are often reported as process performance goals to the executive team throughout the year.