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Central to this level is the development of "master" reports with filtering and sorting capabilities so all audiences in a selected grouping see the same analyses determined to be "Key Performance Indicators (KPIs)" for the business on an as-needed basis.
Conducting focus groups is an excellent way to sort through and rate all key metrics in terms of criticality to the business—those with the highest ratings of Importance vs. Impact on the business become labeled as KPIs. Focus groups with Executives help ensure that business/operational priorities are reflected downward throughout the organization while adding metrics crucial for key groups or functions. Validating the list of metrics to be used with top leaders both confirms and gains buy-in/agreement that those identified as KPIs align with corporate and functional strategies.
Enjoy access to scalable practices, step-by-step guides, and tools to build strategic HR programs.