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A learning culture is one that encourages and supports employees’ continuous pursuit of knowledge, sharing of learning with others, and motivation to continuously upgrade their knowledge, skills, and abilities. Building and maintaining such a culture requires the top of the organization to drive formal processes and supportive behavior down to the lowest levels of the organization.
Starting at the top, executives should be encouraged to make formal pronouncements regarding the importance of learning to all employees as a key element of not just individual productivity, but also organizational competitiveness. It needs to be understood that having employees learn to do their current roles better while preparing for either the further evolution of their roles (due to advances in technology or product/service changes due to market forces) or the next role is critical to the future success of the entire organization.