Purpose

The RACIS matrix provides a clear framework to help organizations define and assign roles and responsibilities within processes, ensuring accountability and transparency. It helps prevent mismanagement, processing errors, and other operational issues in areas like compensation, where clearly defined task ownership and approvals are critical for engaging employees and mitigating organizational reputation risks.

How to use this tool

A RACIS matrix—whose acronym stands for Responsible / Accountable / Consulted / Informed / Signatory—is a standard tool within the project management environment. The matrix should be reviewed at least annually to ensure the continuing accuracy of process roles and responsibilities. It should also be reviewed and updated every time a major process restructuring occurs in the organization, which might streamline the resources required to execute a process.