How it works

The automation of HR has evolved significantly from its modest start half a century ago with payroll systems to its explosion of HR systems and applications with the availability of mainframes, personal computers, and now, cloud computing and widespread AI capabilities. The current availability of software that supports the full range of HR policies, processes, programs, and practices is stunning in its complexity, breadth, and depth.

Making sense of the choices requires knowledge of individual HR processes, relevant HR information technologies, and system design and configuration elements. The good news is that HR teams can become well-versed in all these areas by following a structured system selection process that includes partnering with internal experts, proper research, and vendor interactions.