How it works

At the heart of Lean is the belief that every employee, regardless of role or level, has the potential to contribute to making their work efforts and outputs better. In HR, this idea centers on building a culture where problem-solving is not just a one-time effort but a daily practice. Early on in the adoption of Lean, HR can begin to make continuous improvement part of its identity, not only by supporting it in operations but also by integrating it into its own processes. The aim is to move from reactive problem-fixing to proactive issue or opportunity identification and data-based problem-solving, empowering HR professionals to pursue small improvements that can drive large-scale impact over time.

This represents an aspiration that lays the groundwork for more advanced Lean capabilities by fostering a shared mindset of curiosity, experimentation, and learning. The supporting mindset shift can be represented as a move: