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The "Future of Work" is a construct that is based on three major components - forthcoming changes in work method ("what" is done), the makeup of the worker population ("who does the work"), and the location of the workplace ("where the work is done"). Because workforce planning is a future-focused effort, projecting potential changes and impact of trends on these three components is a valuable exercise.
The introduction of artificial intelligence and machine learning technologies into the existing workflow is designed to augment human thinking and decision making, and as such, will necessitate job changes. The workforce plan should take the possible applications of this into the future staffing requirements.
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