Purpose

The Focus Group Summary Tool is designed as a data collection and summarization template to support decisions regarding which learning and development programs to develop and offer to various departments and functions in a company. It is used to summarize manager comments and preferences so that the training offered meets the continually evolving operational needs of the organization.

How to use this tool

Focus groups are conducted with managers from different levels. During these, each group is asked to 1) review the learning programs offered in the past year and provide feedback on the usefulness of such programming, then 2) what other topics their employees require for enhanced performance and productivity. For more senior executives, individual interviews may be used in place of a focus group, and their collected responses are summarized in this form.

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