Purpose

Captures key business objectives and assists with the process of understanding the employee knowledge, skill, and ability requirements needed to meet those objectives. The effort typically looks at a multi-year set of strategic plans and defines the necessary capabilities that need to be developed within the employee and new hire populations over the course of the planning timeframe. This tool helps clarify the translation of those business needs into actionable knowledge, skill, and ability requirements.

How to use this tool

This involves bringing in functional and process experts to help determine what capabilities are necessary from both business and operational perspectives. Engaging experts in each function involved in the new or updated strategy helps determine first the functional capabilities required and then the resulting talent or job requirements.