How it works

Organizations almost always have concurring change initiatives, sometimes impacting the same people at the same time. Leading companies not only understand all of their current change initiatives, but they proactively manage and plan for them as a portfolio through a centralized Change Management Office (CMO). 

The CMO is usually responsible for governing, structuring, and implementing change initiatives. It oversees all planned and inflight change initiatives to ensure that each is delivered effectively using a consistent methodology and performance metrics. The CMO builds change management competency across the organization by designing and launching learning programs.