Purpose

The Focus Group Summary Tool is designed as a data collection and summarization template to support decisions regarding which metrics and analyses to provide to functional managers and leaders on an ongoing basis. It is used to summarize manager comments and preferences so that the HR reports provided best meet managers' operational needs. The tool provides the user with a single document that captures what information functional managers value the most (and least) in making data-based decisions on a daily, weekly, monthly, and annual basis.  

How to use this tool

Focus groups are conducted with managers from different levels. During these each group is 1) shown existing HR metrics and reports and asked to provide feedback on the usefulness of such information, then 2) asked what kind of other HR-related information is needed to better manage their teams. For more senior executives, individual interviews may be used in place of a focus group.  

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