Purpose

The Employee Journey Mapping Worksheet is used to understand how employees experience key stages of their lifecycle and where HR services either support or hinder progress. It brings together employee goals, process touchpoints, and experience signals to show where flow breaks down and where value is created. The tool helps HR teams shift from designing services based on intent to improving them based on actual employee experience and business impact.

How to use this tool

Use the Employee Journey Mapping Worksheet to analyze one employee lifecycle stage at a time, such as onboarding, performance, or development. This focused approach prevents overly broad analysis and supports targeted improvement.