Coaching & Mentoring

Growing leaders and individual contributors through a developmentally focused relationship with more experienced or trained professionals.

Documents included in this package


Level 1 - Core

Defining the Purpose and Strategy of Coaching for Clarity and Alignment.

Coaching and mentoring are personalized development efforts designed to impact organizational success by improving individual performance, work and collaboration styles, and ... more »

Deciding on the Framework, Elements, and Model for Effective Coaching and Mentoring Application Consistency.

There are two key elements to defining a structured coaching program – a model for how the coaching will be conducted, and the methods or standards that guide how coaches ... more »

Selecting and Developing Employee Coaches and Mentors as Internal Resources.

Selecting and developing internal coaches and mentors requires planning and structure to ensure that a) the right people are in place and b) they are properly prepared and managed ... more »

Developing Internal Coaching and Mentoring Capabilities through Structured Learning and Development.

When beginning to develop an internal coaching and mentoring capability, it is best to start by training a cadre of coaches and mentors using reputable vendors whose content and ... more »

The Coaching and Mentoring Program Strategy Tool: Articulate Purpose and Guiding Elements to Establish Specific Value-driven Programs.

Articulate Purpose and Guiding Elements to Establish Specific Value-driven Programs. Ready-to-Use Tool [Download Template & Excel File]... more »

The Coach Effectiveness Assessment Tool: Apply a Questionnaire for Employees Providing Feedback on Coaches' Effectiveness and Prowess.

Apply a Questionnaire for Employees Providing Feedback on Coaches' Effectiveness and Prowess. Ready-to-Use Tool + Summary [Download Template & Excel File]... more »


Level 2 - Advanced

Engaging External Executive Coaches and Internal Mentors to Build Leadership Capability.

When creating a coaching and mentoring capability focused on leaders, best practices suggest starting with the use of experienced external coaches to focus the initial applications ... more »

Incorporating Coaching and Mentoring into Performance Management to Better Engage Employees in their Own Performance.

Enhancing managerial feedback and coaching is a process informed and driven in part by training and development, in part through feedback, and in part by reinforcement or rewards ... more »

Leveraging Assessments to Identify Targeted Development Opportunities.

Formal assessments are typically leveraged in coaching relationships and provide more objective insights into the capabilities and development needs of those being coached.  ... more »

Building a Culture of Coaching and Mentoring that Creates a Continuous Learning and Improvement Environment.

Establishing and managing a sustainable culture of coaching and mentoring is an integrated effort that builds an environment where continuous development and growth take center ... more »

The Manager Coaching Feedback Survey Tool: Define and Apply Basic Questions for Employees Providing Feedback on Managers' Coaching Prowess.

Define & Apply Basic Questions for Employees Providing Feedback on Managers' Coaching Prowess. Ready-to-Use Tool + Summary [Download Template & Excel File]... more »


Level 3 - Emerging

Targeting Critical Skills Employees for Coaching and Mentoring to Enhance Business Results.

Coaching and mentoring are best used for the development of key role-holding employees, as evidenced in part by their widest use with top executives in corporations. The skills to ... more »

Creating Group Coaching and Mentoring Programs to Broaden and Syndicate the Potential for Impact.

As a coaching and mentoring culture progresses, its effect is felt throughout the organization. The key at this level is to syndicate the use of coaching and mentoring deeper into ... more »

Leveraging Technology that Supports Coaching and Mentoring Programs.

The opportunity to scale coaching and mentoring programs can be enabled with a host of technological options that offer online administration and program management capabilities. ... more »

Measuring the Impact of Coaching and Mentoring for Tracking Action and Success.

Coaching and mentoring can be challenging to assess, as they represent behavioral and attitudinal development vehicles, and by their very nature vary over time and circumstance. ... more »

The Group Coaching/Mentoring Program Planning Tool: Identify Design Elements for Group Coaching and Mentoring Programs.

Identify Design Elements for Group Coaching and Mentoring Programs. Ready-to-Use Tool + Summary [Download Template & Excel File]... more »

The Coaching and Mentoring Impact Metric Definition Tool: Identify Outcome-based Key Performance Indicators to Track Program Success.

Identify Outcome-based Key Performance Indicators. Track program success and report coaching and mentoring outcomes. [Download Template & Excel File]... more »


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